Complaints Handling Procedure

Love Jenkins Associates

Love Jenkins Associates aims to provide you with a reliable and consistent service at all times. If, however, you are unhappy with the service we have given you, this guide will tell you how you can get in touch with us and how we will deal with your complaint or issue.

As a firm Regulated by RICS we operate a complaints handling procedure (CHP) in accordance with RICS Policy Standards.

Our Complaints Handling Procedure is available for download using the link below:

Complaints Handling Procedure (CHP)